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Technical Support

FAQ
  • Q: Are you a factory or trading company?
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    A: We are a factory with more than 10 years' manufacturing and exporting experience for height and weight scale.
  • Q: What’s your MOQ?
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    A: For regular product, we don't have MOQ limit. For customized product, we can negotiate.
  • Q: What’s your OEM service? products or your services.
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    A: Yes, we have over 10 years' OEM experience and professional designing team to help you.
  • Q: What’s your delivery date?
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    A: 2-3 days for sample, 10-20 days for 50pcs, 30-35days for full container.
  • Q: What’s your payment method?
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    A: T/T, Western Union, Paypal, L/C at sight, etc.
    30% deposit T/T in advance, rest against the Shipping Doc.
    100% in advance for sample order.
  • Q: What's your warranty?
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    A: Our warranty is one year. We have professional after-sales service team and will help you solve problems the first time.
  • Q: Can the height and weight machine broadcast our language?
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    A: We can customize the language for you, like English, French, Spanish, Russian, Arabic, etc.
  • Q: Do I need to install the height and weight scale by myself after receiving it?
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    A: You just need to put the parts together and tighten the screws.
  • Q: Shipping?
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    A: International Express: DHL/TNT/FEDEX/UPS
    By air to your local airport
    By sea to your local sea port (15-45days), port of loading: Shanghai, Qingdao, Tianjin, Guangzhou, etc.
    By domestic logistics to your forwarder. (2-3days)
  • Q: Where is your factory located? How can I visit there?
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    Our factory is located in Zhengzhou City, Henan Province, China, with very convenient transportation. You can fly to Xinzheng International airport. Welcome to visit us!
Henan Lejia Electronic Technology Co., Ltd. is a high-tech enterprise focusing on the research and development of health examination equipment and intelligent chronic disease management CASES integration, integrating production, sales and After-sale Service.

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Website: www.hnljdz.com
Tel: +86-0371-67169889
Email: info@hnljdz.com/hnljdz@gmail.com
Phone: +86 13760427578/+86 15936297475
Company Address: No. 09, 2nd Floor, Building 1, No. 36 Hongsong Road, High-tech Zone, Zhengzhou
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